Shipping policy

We at BaghadBillow are committed to delivering your orders as soon as possible. Here are the details of our shipping policy:

Processing Time:

We aim to process and dispatch your order within 1-2 business days from the date of order placement. However, during peak seasons, there may be some delay in processing due to the high volume of orders.

Shipping Method:

We use reliable and trusted shipping partners to ensure the safe delivery of your order. The shipping method used for your order will depend on your location and the type of product(s) you have ordered.

Shipping Charges:

We offer free shipping on all orders above a certain amount. For orders below that amount, shipping charges may apply, and the exact amount will be displayed at the time of checkout.

Estimated Delivery Time:

The estimated delivery time for your order depends on your location and the shipping method used. We aim to deliver your order within 3-7 business days from the date of dispatch. However, please note that delivery times may vary due to factors beyond our control, such as weather conditions, transportation delays, etc.

Tracking your order:

Once your order is dispatched, you will receive an email and/or SMS notification with the tracking details of your shipment. You can use this information to track the status of your order at any time.

Delayed Shipment:

In case of any unexpected delay in the shipment of your order, we will keep you informed via email and/or SMS. If the delay is due to any reasons beyond our control, we will try our best to expedite the shipment and ensure timely delivery.

Signature upon Delivery:

For security reasons, some of our shipments require a signature upon delivery. In case you are not available to receive the shipment at the time of delivery, please make sure to arrange for someone to sign on your behalf.

Damaged/Defective Products:

In case you receive a damaged or defective product, please contact us immediately via email/phone/WhatsApp. We will arrange for a replacement or refund as per our return policy.

Order Cancellation:

If you wish to cancel your order, please contact us as soon as possible. If the order has not been processed, we will cancel it and refund the amount paid. However, if the order has already been dispatched, we will not be able to cancel it.